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Customer Satisfaction

Contents

Publications related to Customer Satisfaction

The Impact of Technology CSFs on Customer Satisfaction and the Role of Trust: An Empirical Study of the Banks in Malaysia.
  • 173 KB
The Impact of Customer Satisfaction on Wordof- Mouth: Conventional Banks of Malaysia Investigated
  • 287 KB
Antecedents of customer satisfaction in the higher education institutions of South Africa
  • 249 KB
A Structural Equation Modelling Approach to Investigating the Impact of Academic, ICT, and Management Related Factors on Customer Satisfaction in Higher Education
  • 727 KB
The Impact of Service Quality on Customer Satisfaction and Customer Loyalty: An Empirical Study of Islamic Banks in Bahrain
  • 533 KB
The Mediation of Customer Satisfaction in the Relationship between Customer Perceived Value and Loyalty in the Banking Sector of Pakistan Using 2-Stage Structure Equation Modelling Approach
  • 567 KB